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Privacy Policy

Jun 20,2024

Privacy Policy for

A. Introduction

  • By registering with Kedai FGV and the Services as a user, you have entrusted us with important responsibilities, and we are committed to upholding high standards of privacy practices and how we handle your personal information. 
  • Because we value transparency in our privacy practices, we provide a detailed privacy policy to explain how we collect, use, and protect your information. 
  • We reserve the right to update, revise, modify or amend the Privacy Policy from time to time, and such changes shall be effective immediately upon posting to the Site. You are advised to review the Privacy Policy from time to time. You understand and agree that your continued access or use of Kedai FGV and the Services constitutes your acceptance of the Privacy Policy as modified. We endeavor to provide you with notice of any meaningful changes to the Privacy Policy via email or notices within Kedai FGV, but our failure to do so shall not relieve you of your obligation to comply with any such revised Privacy Policy from time to time. 


B. Overview

  • This Privacy Policy applies to Kedai FGV and any services available under Kedai FGV. By accepting the Kedai FGV Terms of Use and Privacy Policy upon registration, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. 
  • This Privacy Policy is incorporated into and governed by the terms of use set forth in Kedai FGV. Unless otherwise defined herein, capitalized terms used in this Privacy Policy shall have the same meanings as defined in the Kedai FGV Terms of Use. 


C. Information Collected by Kedai FGV

  • We may collect personal information when you browse Kedai FGV or the Services, register for the Services, use the Services, or when you otherwise provide information to us. Your personal information will be collected for lawful purposes directly related to Kedai FGV's functions or activities as described in this Privacy Policy. 
  • When you create an Kedai FGV account, you will need to provide your full name (or business name if you are a legal entity) and email address when you register. Depending on the services you choose to use, we may require additional information such as business address, business type, business identification number, bank account information, credit card information, billing address, telephone number and/or physical mailing address. The provision of information is always voluntary, but please understand that you may not be able to use certain services until you provide the requested information. 
  • When you visit or use Kedai FGV or Kedai FGV products, we automatically receive and record certain information from your browser, such as your IP address, cookies, and data about which pages you visit on Kedai FGV, using log files provided by our third-party tracking program partners. This information helps us to analyze and understand how Kedai FGV works for users and visitors, and to provide a more personalized experience for users and visitors. 
  • Some users or visitors may connect to or integrate with your Kedai FGV account through external third-party websites. We may receive some data and information from those connected third-party websites, and the data and information we receive from those sources is also subject to this Privacy Policy 
  • We will not sell or disclose your name, email address, or other personal information to third parties without your express consent, except as otherwise provided in this Privacy Policy. At times, we may be required by law to share your personal information with courts or government or regulatory agencies, and we will endeavor to notify you in advance of such sharing unless we are prohibited by law from doing so. 
  • If you collect any personal information from your customers, such as their names, telephone numbers, email addresses and shipping addresses, and disclose such personal information to us and Kedai FGV, you are responsible for obtaining your customers' express consent to such disclosure. You hereby declare that any time you provide and disclose personal information about other individuals to us, you have obtained the express consent of such individuals and that we may use and/or process such personal information for the relevant purposes set out in section H below. 


D. Special Attention to Minors

Minors (under the age of 18) are not eligible to use Kedai FGV and the Services unsupervised, and we ask that minors not submit any personal information to us. It is our policy not to knowingly solicit or permit minors under the age of 18 to provide their personal information for any purpose. If you are under the age of 18, you may use Kedai FGV and the Services only in the company and under the supervision of your parent or legal guardian. 


E. How Kedai FGV Handles Your Information

  • The purposes for which we collect the information described in this Privacy Policy shall include, but not be limited to: 

A) allowing interested parties to register as users of Kedai FGV.

B) administering, providing, and improving our services and customizing your experience with Kedai FGV.

C) verification, identification, and authentication purposes (e.g., to protect you from theft or fraud).

D) billing and collection.

E) problem solving, management and upgrading of Kedai FGV's software, features, or functionality.

F) dispute resolution, handling and following up on service calls, inquiries, requests, and complaints.

G) contacting users regarding administrative notices and communications related to their Kedai FGV accounts and/or services.

H) contacting users or interested parties to inform them of online and offline offers, products, services, and updates, and to provide direct marketing, advertising, or other communications.

I) compiling and analyzing aggregate statistics regarding the use of Kedai FGV and the Services and our internal usage, general research, and summary reports.

J) detecting and protecting you and us from errors, fraud, and other criminal activity, conducting fraud and risk monitoring, and complying with legal requirements (such as "know your customer" requirements and applicable accounting and tax regulations).

K) comply with legal requirements to investigate potential illegal activities and threats to personal safety and property and breaches of contract, and to enforce these Terms; and

L) for other stated purposes where we collect your data and have your explicit consent.

  • Some of the services offered through Kedai FGV may be provided by third parties. By using any product, service, or feature originating from a Linked Site, you acknowledge that you have consented (whether to us or to a third party) to the transfer of your information and data from the third party to us for the purposes set forth in this Privacy Policy or any other terms, and that we may share such information and data with any third party with whom we have a contractual relationship in order to provide you and your customers with the desired product, service, or features. 
  • You may also use third party services to promote and support your business. If we share your information with third party service providers at your direction, we have no control over how those service providers will use your information and you should review the privacy policy of those service providers to assess whether it meets your expectations. 
  • Sometimes we may work with third parties to provide services to you, and we may share your or your customer's personal information with third parties to ensure the performance of our services. These third parties may be couriers, shipping companies, insurance companies, payment providers, billing providers, and customer communication tools. In any case, we will only share those fields of personal information that are necessary to provide the services. 
  • At times, we may also need to share personal information with third parties to comply with legal requirements or to respond to requests from public authorities, including to meet national security or other requirements. Personal information may be shared with third parties to prevent or investigate activities that are suspected of being illegal, fraudulent or in violation of the law 
  • If we need to share your personal information with third parties for purposes other than those listed in this Privacy Policy, we will ask for your approval before sharing such information. 
  • Where we provide services to users in multiple jurisdictions, you acknowledge that the information and data you provide to us may be transferred to a location outside your country/region for storage or processing. In most cases, your information and data will be processed in Singapore. We endeavor to transfer your information overseas in compliance with applicable data protection regulations. 


F. Your Rights to Information Collected by Kedai FGV

  • The personal information you provide to Kedai FGV should be accurate, complete, and not misleading. You shall notify us of any changes to the personal information you provide to Kedai FGV by written notice to ensure that the personal information is kept up to date. 
  • You have the right to access and control your personal information. Depending on how you use Kedai FGV and the Services, you have the right to request access to, correct, amend, delete, port to other service providers, restrict or object to certain uses of your Personal Information (e.g., direct marketing). 
  • If you choose to connect your Kedai FGV account to external third-party websites, you may remove permissions to such external third-party websites by changing your account settings. 
  • Please note that if you send us a request related to your personal information, we must first confirm that it is you before we can respond. To do so, we may ask to see the files that verify your identity, and we will delete those files after verification. 
  • If you wish to designate an authorized agent to exercise your data-related rights on your behalf, please send us an email using the email address we have on file for you. If you send us an email from a different email address, we will not be able to determine whether the request is from you or to fulfill your request. In your email, please include the name and email address of your authorized agent. 


G. Security

  • We implement security measures designed to protect the personal information you share with us, including physical, electronic, and procedural measures. In addition to this, we provide HTTPS secure access to most areas on Kedai FGV and our Services, and the transmission of sensitive information is protected by industry standard SSL/TLS encrypted connections. We also regularly monitor our systems for possible vulnerabilities and attacks and regularly seek new ways and third-party services to further enhance the security of our services and protect the privacy of our visitors and users. 
  • While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee the absolute security of your personal information, your customer information, or any other content you upload, post, or otherwise share with Kedai FGV or anyone else. No method of transmission over the Internet or method of electronic storage is 100% secure. 
  • Therefore, we encourage you to set a strong password for your Kedai FGV account. Please be sure to choose your password carefully and log out after using our services to protect your password and computer security and prevent unauthorized access to your account and information. 


H. Data retention, erasure, and de-identification

  • We will retain your information while your Kedai FGV account is active or suspended, or in the event of a legal complaint or audit related to your activities on Kedai FGV. 
  • We will retain and use your information as needed to comply with our legal obligations, resolve disputes, prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests. 
  • If your Kedai FGV account is terminated or you stop using the Services, we will record your personal information in accordance with the Privacy Policy or as permitted by law. 
  • We will take all practical steps to delete personal data held by you when the data is no longer necessary for the purposes for which we use it, unless it is prohibited by any law or regulation or because its deletion would adversely affect the public interest. Where permitted by law and regulation, we may, at our sole discretion, choose to anonymize your personal data so that the anonymized data no longer enables us or any other person to identify you directly or indirectly. 


I. Cookie

Kedai FGV uses certain monitoring and tracking technologies (such as cookies, beacons, pixels, tags, and scripts) with our marketing, analytics, and technology partners. These technologies are used to continuously maintain, deliver, and improve our services and provide a better experience for our visitors, users, and their customers. The four main functions of these tools are as follows: 

  • Site Functionality Cookies - These cookies allow you to browse Kedai FGV and use our features.
  • Site Analytics Cookies - These cookies allow us to measure and analyze how our users use Kedai FGV in order to improve its functionality and your shopping experience.
  • Customer Preference Cookies - These cookies remember your preferences (such as your language or location) when you browse Kedai FGV, so we can make your experience as seamless and personalized to you as possible.
  • Targeting or Advertising Cookies - These cookies are used to deliver advertisements that are relevant to you. They also limit the number of times you see an ad and help us measure the effectiveness of the campaign.

By accessing Kedai FGV and using the Services, you consent to our placing such applicable cookies on your device and accessing them when you visit Kedai FGV in the future. You may manage, delete, or disable cookies in your browser; please note that by deleting or disabling future cookies, your user experience may be affected and you may not be able to use certain features of Kedai FGV.